+39 million satisfied users

The AI for your website, trained by your customers.

The AI for your website, trained by your customers.

The AI for your website, trained by your customers.

The AI layer for your website that helps visitors find answers in seconds and turns every question into valuable insights and content.

The AI layer for your website that helps visitors find answers in seconds and turns every question into valuable insights and content.

Your AI, your control

Your AI, your control

No prior AI knowledge required

No prior AI knowledge required

Excellent service

Excellent service

Platform

AI agents that perfect your website.

In three phases, branchly helps your website visitors find your content more easily, helps you better understand your website visitors through valuable insights, and, based on this, automatically optimizes your website.

Platform

AI agents that perfect your website.

In three phases, branchly helps your website visitors find your content more easily, helps you better understand your website visitors through valuable insights, and, based on this, automatically optimizes your website.

1

Users find your content better

With our website interfaces Search, Chat, Form, and Navigator, users can efficiently find your existing content.

2

Understand your website visitors

In the branchly Dashboard, you identify visitor interests through real user questions and identify content gaps.

3

Optimize your website content

branchly optimizes your website based on insights by automatically generating content such as FAQs, blog posts, etc.

1

Users find your content better

With our website interfaces Search, Chat, Form, and Navigator, users can efficiently find your existing content.

2

Understand your website visitors

In the branchly Dashboard, you identify visitor interests through real user questions and identify content gaps.

3

Optimize your website content

branchly optimizes your website based on insights by automatically generating content such as FAQs, blog posts, etc.

1

Users find your content better

With our website interfaces Search, Chat, Form, and Navigator, users can efficiently find your existing content.

2

Understand your website visitors

In the branchly Dashboard, you identify visitor interests through real user questions and identify content gaps.

3

Optimize your website content

branchly optimizes your website based on insights by automatically generating content such as FAQs, blog posts, etc.

Future-proof

AI without compromise. Simple, secure, limitless.

Future-proof

AI without compromise. Simple, secure, limitless.

GDPR & EU AI Act
compliant
Accessible & WCAG-compliant
Your AI, Your Control
Excellent
Service
No prior AI knowledge
required
Seamlessly multilingual in 101 languages

Solutions

Everywhere on your website.

Let your website visitors find relevant content quickly, precisely, and efficiently - comprehensively and contextually.

Solutions

Everywhere on your website.

Let your website visitors find relevant content quickly, precisely, and efficiently - comprehensively and contextually.

Experience the next generation of the chat experience! Forget conventional AI chatbots and create your own chat with an integrated branchlyAI agent in just a few minutes. This agent communicates seamlessly, multilingual, and individually with your customers – for personalized dialogues at the highest level.

Only desired content

Page-specific question suggestions tailored to visitors

Seamlessly communicate in 101 languages with branchlyAI

AI-specific analyses

Our website search not only provides the best search experience in the world on your website, but also deep insights into the needs of your customers.

Hybrid AI search with proprietary search logic

Get personalized answers with branchlyAI

Keyword highlighting and navigation to the text source

Different presentation options

Our website search not only provides the best search experience in the world on your website, but also deep insights into the needs of your customers.

Hybrid AI search with proprietary search logic

Get personalized answers with branchlyAI

Keyword highlighting and navigation to the text source

Different presentation options

Experience self-service anew: With intelligent routing and dynamic navigation, your customers can reach the right content or contact directly. No more endless voice bot loops and being asked to write an email at the end – the times of cumbersome communication are over!

Search & Navigation uniquely combined

Trend-based, dynamic & efficient

Topic-based routing to contact channels

SEO capable

The intelligent, AI-based form determines which questions can be answered in advance and to which channel the request should be forwarded. Thanks to AI, the fields adapt in real time, and you receive all relevant information without requiring the user to fill out unnecessary fields.

smart AI form

Intent-based routing

Fewer inquiries

Responds to routine inquiries fully automatically

The intelligent, AI-based form determines which questions can be answered in advance and to which channel the request should be forwarded. Thanks to AI, the fields adapt in real time, and you receive all relevant information without requiring the user to fill out unnecessary fields.

smart AI form

Intent-based routing

Fewer inquiries

Responds to routine inquiries fully automatically

Platform

branchlyAI communication platform for your website.

Handles all communication with your website visitors and offers a seamless, personalized user experience like never before.

Platform

branchlyAI communication platform for your website.

Handles all communication with your website visitors and offers a seamless, personalized user experience like never before.

Everything in one place.

No matter how your website visitors and customers interact with your website - with us, they receive relevant content efficiently and accessibly all from a single source.

Use your knowledge.

Utilize existing static and dynamic content from your websites, systems & APIs as well as PDFs, images, CSV files, etc.

Refine & optimize.

Find out what really interests your customers. Automatically optimize the AI communication on your website.

Gain deep insights.

Analyze all interactions across the board and gain valuable insights into your visitors' interests with our AI-driven insights.

Everything in one place.

No matter how your website visitors and customers interact with your website - with us, they receive relevant content efficiently and accessibly all from a single source.

Use your knowledge.

Utilize existing static & dynamic content from your websites, systems & APIs as well as PDFs, images, CSV files, etc.

Refine & optimize.

Discover what truly interests your customers. Dive into the solution-oriented AI-powered communication on your website.

Gain deep insights.

Analyze all interactions across the board and gain valuable insights into your visitors' interests with our AI-driven insights.

Value

Measurable success for your business.

Value

Measurable success for your business.

Increase conversions

Through more information before purchase and targeted incentives.

Reduce support costs

By automating user inquiries.

Increase user satisfaction

Through an intuitive and personalized experience.

Integrations

Interacts seamlessly with your systems.

Integrate various data sources to make relevant content that is not on your website available.

Integrations

Interacts seamlessly with your systems.

Integrate various data sources to make relevant content that is not on your website available.

FAQ

Frequently Asked Questions.

How many users does branchly have?

branchly already has over 39 million satisfied users who have been successfully provided with relevant content and answers through the various AI interfaces on websites.

With which systems can branchly be integrated?

branchly integrates seamlessly with your existing systems. It offers integrations for e-commerce platforms such as Shopware and Shopify, customer service tools such as Zendesk, HelpSpace, and Freshworks, as well as tourism and regional data sources such as destination.one, toubiz, infomax, or BayernCloud. Additionally, other custom systems can be connected flexibly via webhooks.

How does setting up branchlyAI work without any prior AI knowledge?

Setting up branchlyAI is designed to work completely without any programming or AI knowledge. branchly sits like an intelligent "AI layer" on top of your existing website. The AI uses your existing content (such as website copy, PDFs, CSV files) as a knowledge base. Through the intuitive dashboard, you get immediate, deep insights into user interactions and can automate and optimize AI communication.

What sets branchly apart from a conventional chatbot?

branchly is not just a simple chatbot, but a comprehensive communication platform. While conventional bots often end up in endless loops, branchly offers four intelligent solutions from a single source: a hybrid AI search, a personalized AI chat, a dynamic navigator for topic-based routing, and a smart form that pre-filters inquiries.

How does branchly help reduce support costs and increase conversions?

By automatically answering routine inquiries (self-service) and using intelligent, intent-based routing, branchly significantly relieves your customer service team. At the same time, conversion rates increase because website visitors find exactly the information they’re looking for before purchase through targeted, dynamic navigation and precise AI responses.

How secure is the branchly AI regarding data protection and accessibility?

branchly is designed to be completely future-proof. The platform is fully compliant with the GDPR and the EU AI Act. In addition, the user interfaces are designed to be accessible and WCAG-compliant, so they are accessible to all website visitors. You always retain full control over the AI and the data used.

In how many languages can the branchlyAI agent communicate with website visitors?

The branchlyAI agent communicates seamlessly in 101 languages. This allows you to offer visitors from around the world a personalized, multilingual, high-quality conversational experience on your website without having to translate content manually.

Experience the future of
User Experience today!

Experience the future of User Experience today!

Experience the future of User Experience today!