About branchly.
About us.
Learn more about the team, our mission, and our vision.



WHAT BRANCHLY DOES
WHAT BRANCHLY DOES
Setting new standards in the Customer Experience.
With more than 15 years of experience in the field of chatbots and artificial intelligence with a focus on customer service, in digitalization and analytics, we have developed an effective and holistic solution to meet the needs of customers in dialogue with companies.
We are convinced that simplicity is the key to finding answers. That's why branchly offers a new holistic user interface for artificial intelligence, based on a combination of navigation, search, and chat, allowing the end customer to quickly and intuitively find answers to their questions and, if necessary, to contact the most suitable support channel for them.
For companies, this means more satisfied customers while saving costs and time. Our solution is an attractive option for any company looking to improve its customer experience, with low effort, easy implementation, and comprehensive evaluation.
With more than 15 years of experience in the field of chatbots and artificial intelligence with a focus on customer service, digitization, and analytics, we have developed an effective and holistic solution to meet the needs of customers in dialogue with companies.
We believe that simplicity is the key to finding answers. That's why branchly offers a novel holistic user interface for artificial intelligence based on a combination of navigation, search, and chat, allowing end customers to quickly and intuitively find answers to their questions and, if necessary, get in touch with the most suitable support channel.
For companies, this means happier customers while saving costs and time. Our solution is an attractive option for any company looking to improve its customer experience, with low effort, easy implementation, and comprehensive evaluation.
Mission. Vision. Values.
Mission. Vision. Values.
Mission. Vision. Values.
Our mission
Our vision
Our values
Our mission
Our vision
Our values
Our mission
Our vision
Our values
Our team in numbers.
Our team in numbers.
168
168
168
Successfully implemented digitization projects
Successfully implemented digitization projects
15
15
15
Years of experience in customer service
Years of experience in customer service
7
7
7
Years of experience in analytics
Years of experience in analytics