FAQ
Frequently Asked Questions
Answers to the most common questions about our AI solutions.
FAQ
Frequently Asked Questions
Answers to the most common questions about our AI solutions.
FAQ
Frequently Asked Questions
Answers to the most common questions about our AI solutions.
General
Which languages does branchly support and how do I activate them in the application?
How does branchly support accessibility and digital inclusion?
Why doesn't branchly have live chat support?
Does branchly provide support for the initial setup and integration of the application?
Do I need experience in prompting to be able to use branchly effectively?
What added value does the combination of the various AI user interfaces (chat, search, navigation, voice) provide?
Why does branchly forgo humanoid assistants and instead use 3D-animated, pulsating bubbles?
General
Which languages does branchly support and how do I activate them in the application?
How does branchly support accessibility and digital inclusion?
Why doesn't branchly have live chat support?
Does branchly provide support for the initial setup and integration of the application?
Do I need experience in prompting to be able to use branchly effectively?
What added value does the combination of the various AI user interfaces (chat, search, navigation, voice) provide?
Why does branchly forgo humanoid assistants and instead use 3D-animated, pulsating bubbles?
Pricing
How does branchly define an "active session"?
How can I estimate the required number of active sessions?
What happens if I exceed my session limit?
What does account management include?
What is the difference between Basic and Advanced Analytics?
Are tests credited to my active sessions?
Pricing
How does branchly define an "active session"?
How can I estimate the required number of active sessions?
What happens if I exceed my session limit?
What does account management include?
What is the difference between Basic and Advanced Analytics?
Are tests credited to my active sessions?
Technology & AI
How does branchly ensure that the AI-generated responses are accurate and contain no "hallucinations"?
Does branchly use cookies to collect user data?
Which Large Language Models (LLMs) does the branchly platform use?
Technology & AI
How does branchly ensure that the AI-generated responses are accurate and contain no "hallucinations"?
Does branchly use cookies to collect user data?
Which Large Language Models (LLMs) does the branchly platform use?
Data Protection & Security
What data protection standards does branchly meet?
Is branchly compliant with the EU AI Act and the GDPR?
Where are the AI models hosted?
Data Protection & Security
What data protection standards does branchly meet?
Is branchly compliant with the EU AI Act and the GDPR?
Where are the AI models hosted?
Integration
How does the integration of external data sources work?
How can I integrate branchly into my website?
Can I export session data for my own analysis?
What data sources does branchly support?
Integration
How does the integration of external data sources work?
How can I integrate branchly into my website?
Can I export session data for my own analysis?
What data sources does branchly support?
© Copyright branchly®. All rights reserved
© Copyright branchly®. All rights reserved
© Copyright branchly®. All rights reserved