The AI layer for public institutions.
Transform complex administrative portals into an intuitive citizen dialogue. With branchly, you create barrier-free access to information, available 24/7, GDPR-compliant, and without overloading your employees.
The AI layer for public institutions.
Transform complex administrative portals into an intuitive citizen dialogue. With branchly, you create barrier-free access to information, available 24/7, GDPR-compliant, and without overloading your employees.
The AI layer for educational institutions
Transform complex administrative portals into an intuitive citizen dialogue. With branchly, you create barrier-free access to information, 24/7, GDPR-compliant, and without overwhelming your employees.
39+ million satisfied users.
We design AI communication with your website visitors.
Individual, user-friendly, accessible.
We design AI communication with your website visitors.
Individual, user-friendly, accessible.
We design AI communication with your website visitors.
Individual, user-friendly, accessible.
Highlights
Why do public institutions need the AI layer from branchly?
Tailored for the challenges of public institutions
Highlights
Why do public institutions need the AI layer from branchly?
Tailored for the challenges of public institutions

From information overload to precise answer
While the enormous flood of documents and forms often overwhelms citizens, the branchly AI layer filters this data in real-time and provides an immediate precise answer.
Navigation structure
Complex and historically evolved web menus are replaced by an intuitive AI layer that enables citizens to access information directly through dialogue, without having to click through deep subpages.
Service Availability
In light of increasing expectations for digital government services, branchly offers a citizen-friendly 24/7 service in over 101 languages, providing a modern, barrier-free interaction at a contemporary service level.

From information overload to precise answer
While the enormous flood of documents and forms often overwhelms citizens, the branchly AI layer filters this data in real-time and provides an immediate precise answer.
Navigation structure
Complex and historically evolved web menus are replaced by an intuitive AI layer that enables citizens to access information directly through dialogue, without having to click through deep subpages.
Service Availability
In light of increasing expectations for digital government services, branchly offers a citizen-friendly 24/7 service in over 101 languages, providing a modern, barrier-free interaction at a contemporary service level.
Special challenges
Adapted to Public Institutions
Public institutions face special challenges and stricter requirements than other businesses. branchly ensures that all these requirements are met.
Special challenges
Adapted to Public Institutions
Public institutions face special challenges and stricter requirements than other businesses. branchly ensures that all these requirements are met.
01
01
GDPR & Data Sovereignty
Hosting on German servers. Highest security standards for handling sensitive data.
Hosting on German servers. Highest security standards for handling sensitive data.
02
02
Accessibility 2.0
Through simple language and intuitive controls, we make information accessible to everyone, regardless of technical affinity.
Through simple language and intuitive controls, we make information accessible to everyone, regardless of technical affinity.
03
03
Multilingual communication
The AI communicates seamlessly in over 101 languages. This automatically overcomes language barriers.
The AI communicates seamlessly in over 101 languages. This automatically overcomes language barriers.
Integrations
Seamlessly integrates with your systems.
Integrate various data sources to make relevant content that is not on your website available.
Integrations
Seamlessly integrates with your systems.
Integrate various data sources to make relevant content that is not on your website available.
User interfaces
Everywhere on your website.
Let your website visitors find relevant content quickly, precisely, and efficiently - across and contextually.
User interfaces
Everywhere on your website.
Let your website visitors find relevant content quickly, precisely, and efficiently - across and contextually.
Experience the next generation of the chat experience! Forget conventional AI chatbots and create your own chat with an integrated branchlyAI agent in just a few minutes. This agent communicates seamlessly, multilingual, and individually with your customers – for personalized dialogues at the highest level.
Exclusively desired content
Page-specific question suggestions tailored to visitors
Seamlessly communicate in 101 languages with branchlyAI
AI-specific analyses
Our website search not only provides the best search experience in the world on your website, but also offers deep insights into your customers' needs.
Hybrid search with proprietary search logic
Get personalized answers with branchlyAI
Keyword highlighting and navigation to the text source
Different presentation options

Our website search not only provides the best search experience in the world on your website, but also offers deep insights into your customers' needs.
Hybrid search with proprietary search logic
Get personalized answers with branchlyAI
Keyword highlighting and navigation to the text source
Different presentation options

Platform
branchlyAI communication platform for your website.
Handles all communication with your website visitors and provides a seamless, personalized user experience like never before.
Platform
branchlyAI communication platform for your website.
Handles all communication with your website visitors and provides a seamless, personalized user experience like never before.
Everything in one place.
No matter how your website visitors and customers interact with your website - with us, they receive relevant content efficiently and accessibly from a single source.
Use your knowledge.
Utilize existing static and dynamic content from your websites, systems & APIs as well as PDFs, images, CSV files, etc.
Refine & optimize.
Find out what your customers really care about. Automatically optimize the AI communication on your website.
Gain deep insights.
Analyze all interactions comprehensively and gain valuable insights into your visitors' interests with our AI-powered insights.

Everything in one place.
No matter how your website visitors and customers interact with your website - with us, they receive relevant content efficiently and accessibly from a single source.
Use your knowledge.
Use existing static & dynamic content from your websites, systems & APIs as well as PDFs, images, CSV files, etc.
Refine & optimize.
Discover what truly interests your customers. Dive into the solution-oriented AI-powered communication on your website.
Gain deep insights.
Analyze all interactions comprehensively and gain valuable insights into your visitors' interests with our AI-powered insights.

Why with us?
Why you can trust us.
For us, you are much more than just a number – together we shape your individual AI user experience in web and app.
No prior AI knowledge required
Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.
Excellent service
We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.
branchlyAI
With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.
GDPR & EU AI Act compliant
Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.
Accessible & WCAG compliant
The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.
Seamless multilingual support with 101 languages
Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.
Why with us?
Why you can trust us.
For us, you are much more than just a number – together we shape your individual AI user experience in web and app.
No prior AI knowledge required
Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.
Excellent service
We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.
branchlyAI
With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.
GDPR & EU AI Act compliant
Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.
Accessible & WCAG compliant
The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.
Seamless multilingual support with 101 languages
Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.
Why with us?
Why you can trust us.
For us, you are much more than just a number – together we shape your individual AI user experience in web and app.
No prior AI knowledge required
Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.
Excellent service
We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.
branchlyAI
With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.
GDPR & EU AI Act compliant
Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.
Accessible & WCAG compliant
The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.
Seamless multilingual support with 101 languages
Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.

Information
🇪🇺
Hosting in the EU
🔒
GDPR-compliant
🦻
BFSG-compliant
⚖️
EU AI Act compliant
© Copyright branchly®. All rights reserved
🇪🇺
Hosting in the EU
🔒
GDPR-compliant
🦻
BFSG-compliant
⚖️
EU AI Act compliant
© Copyright branchly®. All rights reserved
Information
🇪🇺
Hosting in the EU
🔒
GDPR-compliant
🦻
BFSG-compliant
⚖️
EU AI Act compliant
© Copyright branchly®. All rights reserved








