+39 million satisfied users
Intelligent
Up- & Cross-Selling
If a guest books an event, the chat suggests suitable restaurants.
Relieving customer service workload
Routine inquiries are automated, employees focus on complex cases
Understand guests
Collect unique data about your guests and understand what they're really interested in.
Current events, restaurants, and attractions always at hand.
Smart product advice
Individual travel and daily planning
Google Maps Integration
Send locations, plan tours, calculate routes — right in the chat
Weather-dependent information
Seamlessly multilingual in 101 languages
GDPR & EU AI Act
compliant
Accessible & WCAG-compliant
Your AI, Your Control
Excellent
Service
No prior AI knowledge
required
Seamlessly multilingual in 101 languages
FAQ
Frequently Asked Questions.
What is branchly and how does it help tour operators, hotels, and service providers?
branchly is an AI platform that helps tourism companies increase their conversion rates and relieve pressure on customer service. Through intelligent product recommendations, automated standard inquiries, and 24/7 multilingual support, guests are better taken care of — without additional staff.
How does intelligent upselling and cross-selling with branchly work in tourism?
For example, when a guest books an event, the AI chatbot suggests suitable complementary offers such as restaurants, wellness treatments, or activities. This increases the average basket value and boosts guest satisfaction.
Can branchly also communicate in 101 languages, and how do international guests benefit from it?
Yes, branchly is seamlessly multilingual and supports over 101 languages. International guests can ask for information, book events, or receive recommendations in their native language – without language barriers and around the clock.
What systems can be connected with branchly and how does the integration work?
branchly integrates seamlessly with existing systems such as Regiondo, Destinet, Open Data, and Google Maps. Various data sources are connected to make relevant content such as event calendars, POIs, or weather information directly available in the chat.
How does branchly relieve customer service in hotels and with tour operators?
Routine inquiries about opening hours, arrival, availability, or local attractions are answered fully automatically. This allows staff to focus on complex cases and personal guest contact.
Is branchly GDPR-compliant, and which data protection standards are observed?
Yes, branchly is fully GDPR- and EU AI Act-compliant. All data is processed securely in the EU. Companies retain full control over their AI and the associated guest data.
How quickly can branchly be integrated into a website, and is any technical knowledge required?
Integration is simple and possible without any technical AI knowledge. branchly is integrated as a widget on the website—either embedded directly or via QR code for guests on site. It can be used immediately, without long implementation times.
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