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branchly®

NAVIGATOR

Dynamic Self-Service
with intelligent routing.

With our navigator, your customers can go directly to the relevant content or contact.

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operation

How innovative companies use the navigator.

operation

How innovative companies use the navigator.

operation

How innovative companies use the navigator.

Central self-service entry

The navigator is the entry point for your customers, so they can find what they need immediately.

For content-rich companies

Aimed at companies with extensive content and various contact channels that manage complex service processes.

Intelligent user control instead of simple FAQs.

He proactively guides your customers to the suitable service offering, even before questions are asked.

Features

That's why the navigator is so effective.

Let your website visitors find relevant content quickly, precisely, and efficiently - cross-cutting and context-based.

Features

That's why the navigator is so effective.

Let your website visitors find relevant content quickly, precisely, and efficiently - cross-cutting and context-based.

Features

That's why the navigator is so effective.

Let your website visitors find relevant content quickly, precisely, and efficiently - cross-cutting and context-based.

Fusion of search and navigation

Offers an intuitive operation that seamlessly combines both input methods.

Intelligent Routing

Directs complex or unclear inquiries to the optimal support channel.

Self-learning dynamics

Continuously adapts to customer behavior to optimize responses.

Intelligent Knowledge Graph & Analytics

Links existing content and provides valuable insights for continuous improvement.

Hybrid AI search

Enables "Search-as-you-type", semantic retrieval, tagging, and visual highlighting of relevant content.

Higher user acceptance

Achieves significantly higher interaction rates than conventional FAQs through proactive, targeted customer guidance.

Integrations

Seamlessly integrates with your systems.

Integrate various data sources to make relevant content that is not available on your website accessible.

Integrations

Seamlessly integrates with your systems.

Integrate various data sources to make relevant content that is not available on your website accessible.

Integrations

Seamlessly integrates with your systems.

Integrate various data sources to make relevant content that is not available on your website accessible.

Why with us?

Why you can trust us.

For us, you are much more than just a number – together we shape your individual AI user experience in web and app.

Why with us?

Why you can trust us.

For us, you are much more than just a number – together we shape your individual AI user experience in web and app.

Why with us?

Why you can trust us.

For us, you are much more than just a number – together we shape your individual AI user experience in web and app.

No AI knowledge required

Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.

No AI knowledge required

Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.

No AI knowledge required

Our solutions are based solely on your content and on external sources selected by you – combined with branchlyAI, our solutions are ready to use right away.

Excellent service

We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.

Excellent service

We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.

Excellent service

We support you at every step – from the development of your solution to a long-term AI strategy. Upon request, we also take care of your solution.

branchlyAI

With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.

branchlyAI

With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.

branchlyAI

With our 15 years of experience in AI-driven UX/CX, we have developed branchlyAI – based on proprietary AI processes for a trustworthy and unique AI experience.

GDPR & EU AI Act compliant

Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.

GDPR & EU AI Act compliant

Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.

GDPR & EU AI Act compliant

Security, compliance, and data protection are our top priorities. Our solutions are fully compliant with GDPR and the EU AI Act.

Accessible & WCAG compliant

The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.

Accessible & WCAG compliant

The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.

Accessible & WCAG compliant

The Internet is for everyone. Therefore, we make your content easily accessible to all – our user interfaces are fully WCAG compliant.

Seamless multilingual support with 101 languages

Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.

Seamless multilingual support with 101 languages

Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.

Seamless multilingual support with 101 languages

Our branchlyAI understands & answers input in 101 languages and even responds with dialect. This makes your content individually accessible to everyone.

Customer testimonials

Success stories of our customers.

Learn how branchly AI solutions have helped our customers.

Customer testimonials

Success stories of our customers.

Learn how branchly AI solutions have helped our customers.

Customer testimonials

Success stories of our customers.

Learn how branchly AI solutions have helped our customers.

Johannes Ott

Radio Gong 96.3

"Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result."