News

AI-based customer communication: branchly and Regensburg Tourism

Mar 5, 2024

We look forward with great joy to the successful collaboration with Regensburg Tourismus GmbH. Together, we have developed an innovative solution that paves the way for modern, AI-supported customer communication. Our technology allows for efficient responses to individual inquiries - similar to a personal chat.

We at branchly use the latest AI algorithms and LLMs to handle complex customer inquiries. The timeliness and relevance of the responses are ensured by direct database access, for example, to the content of the Regensburg Tourismus GmbH website. This allows us to offer small and medium-sized enterprises a simple, GDPR-compliant solution that significantly reduces the effort of traditional customer service.

One of our founders, Sebastian Flick, expresses his vision: "Regensburg Tourismus GmbH fits perfectly with our mission to make artificial intelligence easily accessible for customers and users." With our generative AI chat and additional features such as the innovative search function, forms, and navigator tools, we are setting standards in the digital transformation of customer communication.

Do you want to learn more about our solutions and see how simple and efficient AI-supported communication can be? Then contact us here!

You can find further information on the website of Regensburg Tourismus GmbH, where you can also test the new chatbot directly as well as in the original announcement on destinet.de.