Your form solves the problem. Before it is submitted.

Users describe their request in one sentence. The AI agent searches your knowledge base, calls APIs, and delivers an answer before the form is even submitted. You decide how much the agent handles on its own.

Try the form

Your form solves the problem. Before it is submitted.

Try the form

Dashboard

Fewer tickets. Better-qualified inquiries. More context.

Dashboard

Fewer tickets. Better-qualified inquiries. More context.

Classic form

Static, always the same fields

The user fills out everything themselves

No troubleshooting attempts before submission

Raw data without context

External system, additional vendor

No insights about the user

branchly AI form

Dynamic, adapts to the request

Agent pre-fills it, user only reviews

Agent is trying to help proactively

Structured request with agent notes

Natively integrated in Branchly, a data model

Behavioral and intent data for the optimizer

Platform

From request to response.

In three steps, the branchlyAI form helps you optimize your user flow. Your users get answers faster, and you get fewer, better-qualified inquiries.

Platform

From request to response.

In three steps, the branchlyAI form helps you optimize your user flow. Your users get answers faster, and you get fewer, better-qualified inquiries.

1

User describes his problem

A simple description of the problem, offers a quick start, and feels like a conversation. No required fields.

1

User describes his problem

A simple description of the problem, offers a quick start, and feels like a conversation. No required fields.

1

User describes his problem

A simple description of the problem, offers a quick start, and feels like a conversation. No required fields.

2

AI agent is looking for a suitable answer

The agent searches the knowledge base, checks order status, and performs AI actions. The user decides whether their issue is resolved.

2

AI agent is looking for a suitable answer

The agent searches the knowledge base, checks order status, and performs AI actions. The user decides whether their issue is resolved.

2

AI agent is looking for a suitable answer

The agent searches the knowledge base, checks order status, and performs AI actions. The user decides whether their issue is resolved.

3

The user wants to contact a person

The agent only asks for the information needed to solve this specific problem and categorizes the request.

3

The user wants to contact a person

The agent only asks for the information needed to solve this specific problem and categorizes the request.

3

The user wants to contact a person

The agent only asks for the information needed to solve this specific problem and categorizes the request.

Highlights

A form that thinks ahead.

Our AI agent resolves requests in advance in real time, saves your customers tedious work, and automatically categorizes.

Highlights

A form that thinks ahead.

Our AI agent resolves requests in advance in real time, saves your customers tedious work, and automatically categorizes.

Pre-filled fields

The AI agent automatically fills in all fields based on previous interactions. The user reviews it, corrects it if needed, and submits it. No tedious typing. No duplicate information.

Automatic Smart Routing

The AI immediately recognizes intent and autonomously sorts requests into categories such as technical issues or orders. This saves your team the entire manual pre-sorting process.

Qualified handover

Instead of raw data fields, your backend (CRM/email) receives ready-to-use tickets including context and agent notes. Your team immediately knows what has already been tried.

Intuitive for every user

One form for everything: Customers no longer have to search for who is responsible. The AI automatically routes every request to the right channel in the background.

Highlights

You decide how much the agent does on its own.

Depending on the process, risk, and trust, you can decide how much work the agent handles.

Highlights

You decide how much the agent does on its own.

Depending on the process, risk, and trust, you can decide how much work the agent handles.

Minimal

Agent only pre-fills the form, no external actions.

Standard

The agent searches the knowledge base and suggests solutions.

Fully autonomous

Agent calls APIs, performs AI actions, and resolves the issue directly.

Features

That's why the branchlyAI agent is so effective.

Let your website visitors quickly, precisely, and efficiently find relevant content - cross-platform and context-based.

Features

That's why the branchlyAI agent is so effective.

Let your website visitors quickly, precisely, and efficiently find relevant content - cross-platform and context-based.

Flexible data orchestration

Use structured content, such as that from knowledge databases and unstructured content from websites, PDFs, etc., as well as dynamic content like the weather, for example.

Intelligent Routing

Directs complex or unclear inquiries to the optimal support channel.

Self-learning dynamics

Continuously adapts to customer behavior to optimize responses.

No IT dependency

The marketing team configures and tests workflows independently in an intuitive no-code interface. Optimizations go live in minutes instead of weeks. All without technical bottlenecks or support from IT.

Years of experience

We have been working with chatbots for nearly a decade and have incorporated all our experiences into our AI solutions.

Transparent AI

With our insights, you gain deep insights into your users. From topic clusters to content gaps on your website.

Higher user acceptance

Achieves significantly higher engagement rates than conventional forms through proactive, targeted customer guidance.

Future-proof

AI without compromise. Simple, secure, limitless.

Future-proof

AI without compromise. Simple, secure, limitless.

GDPR & EU AI Act
compliant

Accessible & WCAG-compliant

Your AI, Your Control

Excellent
Service

No prior AI knowledge
required

Seamlessly multilingual in 101 languages

Integrations

Seamlessly interacts with your systems.

Integrate various data sources to make relevant content that isn't on your website available.

Integrations

Seamlessly interacts with your systems.

Integrate various data sources to make relevant content that isn't on your website available.

Customer testimonials

Success stories of our customers.

Learn how branchly AI solutions have helped our customers.

Customer testimonials

Success stories of our customers.

Learn how branchly AI solutions have helped our customers.

Johannes Ott

Radio Gong 96.3

"Thanks to the chat + branchlyAI Agent, simple, inflexible chatbots are a thing of the past. Our users finally receive meaningful and helpful answers to their questions through the new technology. Finding content and navigating our site has been significantly simplified as a result."