Understand what your target audience is really looking for.

Keep a complete overview of all touchpoints and automatically uncover knowledge gaps on your website. Optimize your content exactly where users have real questions.

See on your website

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Understand what truly drives your users.

Through the platform’s various building blocks, you unlock the full impact for your website.

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Understand what truly drives your users.

Through the platform’s various building blocks, you unlock the full impact for your website.

Every interaction at a glance.

Track all interactions across all interfaces.

Understand which questions are on your target audience's minds.

Review the detailed history of all conversations so you always stay in full control and maintain a clear overview.

Deep insights. Across all interfaces.

What are the most important topics and real pain points of your target audience?

Discover knowledge gaps automatically.

Lightweight metrics.

Deep insights. Across all interfaces.

What are the most important topics and real pain points of your target audience?

Discover knowledge gaps automatically.

Lightweight metrics.

Future-proof

AI without compromise. Simple, secure, limitless.

Future-proof

AI without compromise. Simple, secure, limitless.

GDPR & EU AI Act
compliant
Accessible & WCAG-compliant
Your AI, Your Control
Excellent
Service
No prior AI knowledge
required
Seamlessly multilingual in 101 languages

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Your AI update. Straight to your inbox.

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Your AI update. Straight to your inbox.

Weekly email overview.

Summary of trending topics and user inquiries from last week.

Provides immediately actionable tips for continuous optimization.

No login or manual reporting required.

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Connect AI interactions with your conversions.

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Connect AI interactions with your conversions.

Custom event tracking

Connect purchases, sign-ups, or milestones directly to your AI data to determine the true value of each interaction.

Simply via API from your existing systems directly into the branchly dashboard.

Understand precisely which interactions lead to events.

Custom event tracking

Connect purchases, sign-ups, or milestones directly to your AI data to determine the true value of each interaction.

Simply via API from your existing systems directly into the branchly dashboard.

Understand precisely which interactions lead to events.

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From chat log to a clear strategy.

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From chat log to a clear strategy.

Topic and intent analysis.

Automatically classifies each interaction by topic and intent.

Transforms chat logs into valuable, easy-to-understand insights.

No manual review required.

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Understand why the AI responds the way it does.

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Understand why the AI responds the way it does.

Insight into AI logic.

See exactly which actions the AI has performed for each conversation step.

Identify the exact data nodes and knowledge elements on which the answer is based at the click of a button.

Keep full control and correct logic immediately.

Insight into AI logic.

See exactly which actions the AI has performed for each conversation step.

Identify the exact data nodes and knowledge elements on which the answer is based at the click of a button.

Keep full control and correct logic immediately.

FAQ

Frequently Asked Questions.

What is the branchly platform and what main functions does it offer?

Who is the branchly platform suitable for, and is prior AI knowledge required to use it?

Why does using the branchly platform sustainably improve customer service?

How can existing company knowledge be connected to branchly AI?

Where and how do website visitors interact with the branchly AI?

What specific optimizations does the branchly Optimizer perform on the website?

How does branchly ensure data protection and legal compliance when using the AI platform?

Experience the AI communication of tomorrow today!

Schedule appointment now