New Partnership: branchly and NEOFAKTUR

Communication is the foundation of every connection — and at the same time one of the greatest challenges. Misunderstandings, incorrect tonality, the wrong channel at the wrong time. Well-done communication, on the other hand, has an underrated power: it creates real bonding.
That is precisely why we are pleased to announce our partnership with NEOFAKTUR.

Who NEOFAKTUR is

NEOFAKTUR is a management consultancy for transformation, strategy, and communication — organized as a cooperative, which is unusual for a consultancy and reveals much about its self-understanding: equality, collaboration, entrepreneurship.
Julia von Dewitz and Merle v. Oppen bring exactly the perspective that complements us as a technology company: Julia comes from strategic management consulting and currently supports medium-sized companies and startups in transformation processes. Merle combines communication expertise with business coaching — with an eye for how messages are received, not just how they are intended.

What connects us

Our shared belief: particularly in the age of AI, communication must remain relevant. Dialogue channels must remain open. Real connection and good user experiences must not be sacrificed for efficiency.
branchly brings the technology — AI-powered chat, search, navigation, and consulting that are directly integrated into the website. NEOFAKTUR brings the strategic support so that this technology is not only implemented but also really reaches customers in communication.

How the collaboration looks

Julia von Dewitz, Merle v. Oppen, and their team support us in the strategic positioning of our AI applications — with the goal of creating stronger customer interaction and real bonding power.
Or, in the words of NEOFAKTUR: “Where others advise, we anchor."
We look forward to what lies ahead.